Refund Policy

Provided by AI Ready Marketing. Contact: [support email]

Cancelling

You can cancel at any time in Settings under Billing. Your plan and credits continue until the end of the period you have paid for, and you will not be charged again.

Refunds

Payments for subscriptions and credits are non-refundable and partly used periods are not refunded, except where the law requires it or where we say otherwise.

Your rights under Australian law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. If there is a major failure, you are entitled to a refund or other remedy the law provides. Nothing in this policy limits those rights, or similar rights in your own country.

Billing mistakes

If you were charged twice or charged after cancelling, email [support email] and we will correct it.

Top-up credits

Top-up credits are non-refundable once bought, unless the law requires otherwise. If an answer fails and no cards are returned, you are not charged for it.

How to ask

Email [support email] from your account's email address with the date and amount. Approved refunds go back to the original payment method and usually arrive within 5 to 10 business days.