Help

What is free?

The Library, Life Lessons, Gurus, Favourites and saved answers. Paid plans add fresh answers.

What is a credit?

One fresh answer from one guru. Choosing three gurus for a fresh answer uses three credits. Saved answers use none. See what you have left in Settings under Profile.

I ran out of credits

Wait for your monthly refill, buy a top-up, or change plan in Settings under Billing. Everything free keeps working.

How do I cancel?

Settings, Billing, Cancel plan. You keep your plan until the end of the period you paid for. See the Refund Policy.

I forgot my password

Choose "Forgot password?" on the sign-in screen, or sign in with a code sent to your email.

How do I delete my account or download my data?

Settings, Account.

Can I trust the answers?

Each answer is built from a real recording and links to the moment it was said. AI can still get things wrong, so watch the recording for anything important.

I need urgent help

Pocket Guru is not an emergency service. Contact your local emergency number or a crisis line. You can find one at findahelpline.com.

Contact

[support email]