Privacy Policy

Provided by AI Ready Marketing. Contact: [support email]

What we collect

Your name, email, username, photo and password in protected form. Your questions, chats, saved cards and what you ask the app to remember. Billing name, email and address, and your payment history. Device and usage details needed to run and protect the service. Card details are handled by Stripe and never reach us.

Sensitive information

Questions may reveal religious beliefs, health or personal struggles. By using Pocket Guru you consent to us handling this to answer you. Please share only what you are comfortable with.

Young people

If you give your year of birth and are under 18, we use it and your parent or guardian's email only to ask for and record their approval of certain topics.

How we use it

To answer you, remember your chats, run your plan and credits, keep the service safe, fix faults, and send account messages. We send marketing email only under your email preference, which you can change in Settings or by unsubscribing from any email.

Who we share it with

We do not sell your information. We use service providers to run the app: Anthropic for AI answers, Stripe for payments, and providers for hosting and email. Some are overseas, including in the United States. We may disclose information where the law requires it.

AI

Your questions are sent to our AI provider to create answers. We do not use your chats to train AI models.

Keeping and deleting

We keep your chats until you delete them or your account. Backups clear within 30 days. Payment records are kept as tax law requires, without a link to your deleted account.

Your rights

You can see, correct, download or delete your information in Settings, or by emailing [support email]. If you are unhappy with how we handled a privacy matter, tell us first. In Australia you can also complain to the Office of the Australian Information Commissioner.

Security

We protect accounts with hashed passwords, encrypted connections, optional two-step verification and limits on sign-in attempts. No system is perfectly secure.